Forwarding Address

Overview

Every Tailride account comes with a personal forwarding address ending in @fw.tailride.so. Forward any invoice email to it — manually or via an auto-forwarding rule in your mail client — and Tailride processes it and adds the result to your dashboard.

No setup or subscription is needed: the address is shown on the Forwarding inbox card in the Integrations tab (and during onboarding), with a copy button next to it.

What You Can Forward

The forwarding inbox handles much more than plain PDF attachments:

• PDF attachments — processed directly
• Image attachments (JPG, PNG, WebP, GIF, TIFF) — converted to PDF and processed
• Images pasted into the email body — a receipt photo or screenshot inserted directly into the message is processed like an attachment; small embedded images such as logos and signatures are ignored
• E-invoice attachments (.xml, signed .p7m) — FatturaPA, XRechnung, Factur-X/ZUGFeRD, Facturae, and UBL/Peppol files are read directly, without OCR; unrelated XML attachments are ignored
• Forwarded emails as attachments (.eml) — unpacked, and their attachments and body are processed
• Emails without attachments — the email body itself is converted to PDF and processed (useful for receipts sent as plain HTML email)
• Hosted invoice links (Stripe, Revolut Business) — if the email contains a Stripe receipt link or a Revolut Business "Pay invoice" link, Tailride follows it and fetches the actual PDF. Revolut invoices are fetched even after they have been paid, when the download button is no longer shown on the payment page
• Invoice links in receipt emails (Paddle, WeWork) — for Paddle receipts ("View Invoice") Tailride saves the full Paddle invoice page, including the seller and buyer VAT numbers, instead of the email itself; for WeWork and other spaces billed through Yardi Kube, the "Download Invoice" button is followed and the invoice or credit note PDF is saved. Links rewritten by your company's email security (Barracuda, Microsoft Defender Safe Links) or by the sender's click tracking are followed too. If the linked document can't be fetched, the email body is used as before

Files up to 10 MB are supported.

Setting Up Auto-Forwarding

Gmail (including Google Workspace) and Proton Mail send a confirmation email to your forwarding address before an auto-forwarding rule becomes active. Tailride confirms these requests automatically, usually within about 10 minutes — you don't need to enter a confirmation code or click a link. Once your mail client shows the forwarding address as verified, create the forwarding rule or filter as usual.

Confirmation emails themselves are never added to your invoices. If a request still shows as unverified after 30 minutes, remove the forwarding address in your mail client and add it again to send a fresh confirmation.

How Processed Invoices Appear

Invoices received this way carry the Email forwarding source label — you can filter by it in the invoice list, and each invoice's history shows a "Received by email forwarding" event.