Billing

Subscription Plans

Plans differ by the number of invoices processed per month and the number of connected email accounts. Current prices are always on the Pricing Page.

Starter

75 invoices/month, 2 connected email accounts. Priority support (24-hour response target). Yearly billing only.

Growth

350 invoices/month, 8 connected email accounts. Priority support (24-hour response target).

Scale

750 invoices/month, 20 connected email accounts. Priority support (12-hour response target).

Premium

1,500 invoices/month, unlimited email accounts. Priority support (8-hour response target). Email Routing add-on included.

Enterprise

3,000+ invoices/month, unlimited email accounts. Priority support (4-hour response target). Email Routing included, dedicated account manager.

Billing is Monthly or Yearly; yearly saves roughly 4 months compared to the monthly rate. The Starter plan is available on yearly billing only.
Every new account starts on the free tier with 10 invoices per month.

Plans provide a monthly quota of processing credits. One successfully processed invoice consumes one credit; a bank statement extract also consumes a credit. Credits reset with your billing cycle, and failed processing is refunded automatically.

When you run out of credits, processing pauses (you'll get an email) — already-processed invoices and the rest of the app keep working.
Credit top-ups: one-time credit bundles (100 to 2,000 credits) can be purchased any time via the Buy Credits option in the account menu — the larger the bundle, the lower the per-credit price.

For Accounting Firms

Accountants have separate Practice plans with annual invoice volumes from 5,000 to 80,000, billed yearly. Client businesses managed by an accountant draw from the accountant's shared credit pool instead of having their own subscription, and larger credit bundles are available for topping up the pool.

Add-ons

Email Routing — automatically forward processed invoices to external systems by email: $20/month or $160/year. Included free with Premium and Enterprise plans. See Email Routing.

AppSumo Lifetime Deals

Accounts purchased through AppSumo have lifetime monthly credit allowances by tier (350 to 5,000 invoices/month). Your license details appear in the License section of Settings.

Subscribing to a Plan

Visit the Pricing Page and pick a billing cycle and plan.
Click Get Started — you're redirected to a secure Stripe Checkout page.
After payment you return to Tailride with your account upgraded.

Managing Your Subscription

Open the account menu (your name, top right) and click Billing to enter the secure Stripe Customer Portal, where you can:

Update payment methods and billing information (address, tax ID)
View past Stripe invoices
Upgrade, downgrade, or cancel your subscription

Already-subscribed users also see a Manage Plan button on the pricing page leading to the same portal.

Access

The Billing menu item is only visible to the account owner and team members with the Billing access permission (see Accounts).

Security

Your payment details are handled directly by Stripe — Tailride never sees them.