Peppol e-invoicing

Overview

Peppol is the network businesses and public bodies across Europe use to exchange e-invoices. Connect Peppol in Tailride and your company gets a Peppol ID that suppliers can send e-invoices to. Every invoice sent to that ID lands in your dashboard automatically, with all details read from the structured e-invoice itself, so no scanning or manual entry is involved.

This is a receiving channel: Tailride does not send invoices through Peppol. Peppol registration is currently available for companies based in Germany, Luxembourg and Belgium.

Who Can Use Peppol

Peppol is available on paid plans: your workspace needs its own active subscription, or an accountant with a paid subscription. Other workspaces see a Subscription required screen that leads to the plans.

Setup Instructions

On the Dashboard, open Add source in the Sources panel (or Settings → Accounts → Add source) and choose Peppol e-invoicing. The setup opens on its own page, and you can use Save and exit at any point to continue later

Peppol ID: choose your country and enter your VAT number (USt-IdNr. in Germany, numéro TVA in Luxembourg, btw/TVA number in Belgium), which becomes your Peppol ID. For a Belgian company Tailride registers both its enterprise number and its VAT number, because Belgian senders look up the enterprise number first. Tailride checks the Peppol network and tells you whether the ID is free or already registered. To bring an ID you already use, see Moving an existing Peppol ID

Company: choose your legal form and enter your company details exactly as they appear in your official documents, plus a contact person. Details from your billing profile are filled in where possible

Verification: confirm that you may act for the company and accept the terms. See Company verification for when a document is needed

A Peppol source counts toward your plan's connected-source limit, the same as a connected mailbox. If the limit is reached, remove a source or upgrade your plan before finishing the setup. An application that is still in progress does not count.

Your company name and location are published in the public Peppol Directory, so suppliers can find you.

While an application is open, it shows in the Sources list with its current status and a link back to the setup page.

Company Verification

Tailride verifies every Peppol registration, so that invoices for your company reach only you.

Automatic: if your workspace has its own active subscription and the company details match your billing profile, your company is verified right away, with nothing to upload
With a document: otherwise you upload a document, which our team reviews, usually within 1–2 business days. This applies, for example, to accountant plans and to details that differ from the billing profile. You get an email with the result

Which document is needed depends on the legal form. For companies in a register it is a current register extract, no older than 3 months: a Handelsregisterauszug in Germany, an Extrait du RCS from Luxembourg Business Registers in Luxembourg, an extract from the Crossroads Bank for Enterprises (KBO/BCE) in Belgium. In Germany, sole traders upload a Gewerbeanmeldung or Gewerbeschein, and freelancers a letter from their Finanzamt showing their tax number or a Steuerbescheid. The setup page shows exactly what your legal form needs. Files can be PDF, PNG or JPEG, up to 10 MB.

If you fill this in for someone else, such as a client of your accounting firm, you also upload a signed mandate (Vollmacht).

If the review finds a problem, the setup page lists what to fix, and you send the application back for review.

You can withdraw an application at any point until your ID is published, including after your subscription ended. Once an application has reached our team, a new application from the same workspace is reviewed by our team too.

Your Peppol ID

Your Peppol ID is shown next to the source in the Sources list and in its settings dialog, in the form suppliers enter into their invoicing software, for example 9930:DE123456789, 9938:LU12345678 or, in Belgium, 0208:0123456749. Copy it and share it with your suppliers. Registration is usually finished within a few minutes, in rare cases up to a day. The source shows Registration pending until then and switches to Connected once your ID is visible on the network or the first invoice arrives.

Moving an Existing Peppol ID

A Peppol ID can be registered with only one provider at a time. If your company already receives Peppol invoices through another service (for example your accounting or invoicing software), you can move the ID to Tailride:

Choose I already have a Peppol ID and complete the setup. Your company is verified first, and your current setup keeps working during this step

Once approved, ask your current provider to release the ID. The setup page shows a message you can copy and send to them

Tailride checks every 15 minutes whether the ID is free, or you can use Check now. As soon as it is free, Tailride publishes it and emails you

After your provider releases the ID, suppliers can get a delivery error for up to 15 minutes until Tailride publishes it.

If the network shows your ID under a company that is not yours, contact support.

Receiving Invoices

Invoices sent to your Peppol ID appear in the invoice list with the Peppol source label, so you can filter by them
All amounts, dates, line items, and supplier details come straight from the e-invoice, so they do not need review for extraction accuracy
The preview shows the supplier's own PDF when the e-invoice includes one; otherwise Tailride generates a readable PDF from the invoice data. The original e-invoice file stays available from the invoice details
Processing a Peppol invoice uses one credit, the same as any other invoice. If you are out of credits the invoice is kept and processed once credits are available again
An invoice delivered twice by the network is recognized and processed only once

Managing Your Source

Open the gear icon on the Peppol source (Dashboard Sources panel or Settings → Accounts) to see the registration status and the date of the last received invoice, and to copy your Peppol ID.

Your source has one Peppol ID, the one that was verified. To use a different VAT number, disconnect Peppol and apply again.

When Your Subscription Ends

When your subscription ends, Peppol pauses immediately and you get an email:

Your Peppol ID is taken off the network, so suppliers can no longer deliver e-invoices to it
The source shows Paused, and it cannot be resumed without a subscription
Invoices you already received, your company details and your verification documents all stay in place. Nothing is deleted

After you subscribe again, Peppol resumes automatically within 15 minutes, with no new verification. If your ID was taken by another provider in the meantime, the Peppol page lets you try again.

A failed payment alone does not pause Peppol. It pauses when the subscription actually ends, after all payment retries have failed.

Disconnecting

To disconnect, open Settings → Accounts, select the trash icon on the Peppol row in the Sources table and confirm. A paused source can also be disconnected from its Peppol page.

Disconnecting removes your company and its identifiers from the Peppol network. Suppliers can no longer deliver e-invoices to those IDs through Tailride, and the identifiers become free to register with another provider. Invoices you already received stay in your dashboard. Connecting again needs a new application.

Deleting your Tailride account removes the Peppol registration, your application, your verification documents and the record of the verification.

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